Terms for hosts & businesses

These terms apply to properties (hosts) and businesses that use myNafplio with an account or a paid subscription. By creating an account or subscribing you accept them on behalf of your business.

1. The parties

• OperatorΘεόδωρος Κορές (myNafplio)
• VAT no.149072913 · Tax office Ναυπλίου
• AddressΦωτομαρά 12, 21100 Ναύπλιο
• Emailinfo@mynafplio.com
• Phone+30 697 863 0119

and the business that creates the account («you»).

2. The service

Depending on the plan: a listing on mynafplio.com, a digital guide for your guests (with QR code and room codes), statistics, optional table reservations and, where enabled, the «Extras» service through which guests send requests that you confirm or decline. Features and limits of each plan are described on the pages for hosts and businesses.

3. Subscription, payment and cancellation

• Subscriptions are monthly, paid in advance by card through Stripe, and renew automatically. Prices include VAT and are shown on the pricing pages; an invoice/receipt is issued for each payment.
• Where a free period is offered (e.g. the first month for businesses), the first charge happens when it ends, unless you cancel before.
• You can cancel at any time from your account (subscription management). Cancellation takes effect at the end of the paid month; the service stays active until then. Months already started are not refunded, except where the law requires.
• We may change prices with at least 30 days' notice by email; the new price applies from the next renewal and you may cancel before it.
• If a payment fails and is not settled, we may suspend the paid features until it is.

4. Your content

You are responsible for the information, texts and photos you add (opening hours, prices, house rules, services etc.): that they are accurate, lawful and that you have the right to publish them. You grant myNafplio a free, non-exclusive licence to display them on the site and the guides for as long as the account is active. We may correct obvious errors, or remove content that is unlawful, misleading or harmful, informing you where possible.

5. Reservations and extras

myNafplio passes on requests from guests; the agreement for the service (table, breakfast, transfer etc.) is between you and the guest. You set prices and conditions, you confirm or decline, and you collect payment at your premises. You are responsible for the services you offer, including any licences or permits they require (e.g. for transfers).

6. Processing of guest data (art. 28 GDPR)

For guest requests made through your guide (the «Extras» service), you are the controller and myNafplio is your processor. These clauses form the data processing agreement between us:

• Subject and duration: receiving, storing and delivering guest requests to you, for as long as the service is active for your property.
• Data and people: guests' name, email, phone, notes, requested services, times and amounts.
• Instructions: we process the data only to provide the service and according to your documented instructions (these terms and your settings), unless the law requires otherwise.
• Confidentiality and security: access only by persons bound to confidentiality; encrypted connections, access control, row-level permissions in the database, automatic deletion.
• Sub-processors: Hostinger (hosting), Supabase (database), Resend (email) and, only if you enable it, Telegram (notifications). You authorise them; we will inform you of any change, and you may object.
• Retention: guests' name, email, phone and notes are deleted automatically 30 days after each request; items and amounts remain for your records. When your account ends, the remaining data is deleted within 90 days, unless the law requires otherwise.
• Assistance: we help you answer guests' requests to exercise their rights and with your obligations on security and breaches; we notify you without undue delay of any personal data breach affecting your data.
• Information: we provide the information needed to demonstrate compliance with these obligations.

As a controller you are responsible for informing your guests (e.g. in your own privacy notice or house information) and for using their data only for the request they made.

7. Availability

We aim for the service to be available at all times, but there may be interruptions for maintenance or for reasons beyond our control. We do not guarantee a specific number of visitors, bookings or requests.

8. Liability

To the extent the law allows, our total liability towards you is limited to the subscription fees you paid in the last 12 months, and we are not liable for indirect damage or loss of profit. This does not limit liability for intent or gross negligence.

9. Termination

You may stop at any time by cancelling the subscription. We may terminate an account that seriously or repeatedly breaches these terms, after notice where possible. After termination the listing and the guides stop being shown.

10. Changes, law and disputes

We may update these terms; we will inform you by email at least 30 days before material changes take effect. These terms are governed by Greek law and the courts of Nafplio have jurisdiction. Contact: info@mynafplio.com.

Last updated: 1 November 2026.